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INFORMATION NOTICE ON PROCESSING OF PERSONAL DATA

We would like to inform you in connection with your personal data processed by Hanutech Labs International F.Z.E., a company registered in the Ajman Free Zone, United Arab Emirates (“Company”), acting in the capacity of Data Controller in accordance with applicable data protection and privacy regulations.

Papa Story (“we”, “our”, or “us”) is operated by Hanutech Labs International F.Z.E., a company registered in Ajman Free Zone, United Arab Emirates.

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The purpose of this Information Notice is to inform you about our personal data processing activities in connection with your interactions with the Papa Story mobile application (“Platform”) and our website www.papastoryapp.com.

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This notice applies when you:

  • Create a user account in the Papa Story mobile application.

  • Purchase a monthly or yearly subscription to access premium content within the Platform.

  • Contact us through our website at www.papastoryapp.com or via email.

  • Visit our website hosted on Wix Studio.

  • Interact with us through commercial communication channels where you have consented to receive updates, offers, or service-related messages.

Personal Data Processed, Purposes of Processing Personal Data, Recipients and Purposes of Transfer

Your personal data is processed and, where necessary, transferred only for specific and legitimate purposes. Data is handled either fully or partially through automated means, or through non-automated means when forming part of a data registration system. The Company takes all necessary administrative and technical measures to ensure the security and confidentiality of your personal data.

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Personal data collected and processed may include:

  • Account Information: email address, password, and subscription details.

  • Usage Data: information about your activity on the app (such as stories viewed or listened to).

  • Device and Technical Data: device type, operating system, and general analytics for performance optimization.

  • Communication Data: messages or inquiries you send through the app or website.

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These data are processed for the following purposes:

  • To create and manage user accounts.

  • To provide access to stories and manage subscriptions.

  • To maintain and improve service quality and performance.

  • To respond to inquiries or technical support requests.

  • To comply with legal and regulatory obligations.

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Personal data may be transferred to trusted third-party service providers only when necessary, including:

  • Firebase (Google LLC): for app functionality, authentication, and analytics.

  • App Store (Apple Inc.) and Google Play Store (Google LLC): for app distribution and payment processing.

  • Wix Studio: for hosting and maintenance of the official website.

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All such transfers are made in compliance with relevant data protection laws, and only to the extent required for the operation of the service.

Processing of Personal Data for Adult Users Creating an Account

When an adult user creates an account on the Papa Story platform, certain personal data are collected and processed to enable secure use of the service. This includes the user’s email address, which is used to manage subscriptions, communicate service updates, and provide customer support. The year of birth is collected to confirm that the person registering is an adult, ensuring proper access to the platform and compliance with parental control requirements. Additionally, password and account information are processed to implement access authorization and maintain data security.

These data are processed on the legal basis of executing and performing the user agreement, and where applicable, explicit consent for the transfer of data abroad. Personal data may be shared with technical infrastructure providers, including Firebase, Wix, Apple, and Google, strictly for the purposes of hosting, authentication, analytics, and secure subscription management. All transfers and storage activities are conducted under strict data protection and security measures to ensure compliance with applicable privacy laws and to safeguard user information.

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Papa Story does not collect or process any personally identifiable information from children, such as full names, contact details, or precise locations. Child profiles are designed to remain anonymous within the system and cannot be used for advertising, behavioral tracking, or third-party marketing.

Parents or guardians are considered legally authorized to give consent on behalf of their children for the creation and management of these profiles, in accordance with applicable privacy and data protection laws.

Processing of Personal Data for Subscribers

When users purchase a monthly or yearly subscription to access the full Papa Story library and premium features, additional data related to the subscription type and transaction status may be processed. This includes information necessary to manage billing, verify subscription validity, and provide uninterrupted access to premium content.

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The processing of this data is carried out for the performance and execution of the subscription agreement, and where required, with explicit consent for data transfer abroad. Such data may be shared securely with technical infrastructure and payment processing providers, including Firebase, Google Play, and Apple App Store, for the purpose of secure payment validation and hosting services. Papa Story and its partners do not store or have direct access to full payment details; all financial data is handled securely by the respective payment platforms in compliance with their privacy and security standards.

Processing of Personal Data through the Website (www.papastoryapp.com)

When users contact Papa Story through its official website (www.papastoryapp.com), personal information such as name, email address, and the content of inquiries or feedback is collected solely to manage communication, respond to user requests, and provide support.

This processing is based on explicit consent and the legitimate interest of ensuring customer support and service quality. The data may be stored and processed via Wix, which provides hosting and technical infrastructure services. No personal data submitted through the contact form is used for advertising or shared with third parties.

Visitors to the website should note that cookies may be used to improve browsing experience, analyze general usage patterns, and ensure website functionality. Cookies are managed in accordance with the site’s Cookie Policy, which allows users to opt out of non-essential cookies. No profiling or advertising cookies are used.

Processing of Personal Data for Notifications and Updates

Papa Story may process your email address to share important service-related updates such as subscription reminders, new story releases, and app improvements. These communications are designed to inform users about relevant platform changes, feature additions, or scheduled maintenance and are never used for advertising or promotional content.

This processing occurs only with the user’s explicit consent. All messages are sent through secure infrastructure providers located abroad (such as Firebase and Wix), which handle delivery and hosting of communication services. Users may opt out of receiving such communications at any time by adjusting their account settings or using the unsubscribe option provided in each message.

Children’s Privacy

Papa Story is designed for family use under the supervision of a parent or guardian. The app does not knowingly collect or store any personally identifiable data from children. Any child profile data (such as nickname, age group, or story preferences) is anonymized and controlled entirely by the parent account holder.

If any identifiable personal data from a child is inadvertently collected, it will be deleted immediately upon identification or at the request of the parent or guardian. Papa Story fully complies with child data protection laws and ensures all in-app activities for children remain safe, private, and ad-free.

Method of Collecting Personal Data

Papa Story collects personal data directly from users when they create an account, manage their subscription, or communicate through the app or website (www.papastoryapp.com). Data are collected through automated and secure digital methods, such as registration forms, in-app actions, or email correspondence.

All data are stored and processed within secure technical systems to maintain integrity, confidentiality, and availability in compliance with applicable data protection regulations.

User Rights

Users have the right to request access to, correction of, or deletion of their personal data processed by Papa Story. They may also object to or restrict certain types of processing. Any such requests can be sent via email to the company’s official contact address listed on the app and website.

Hanutech Labs International F.Z.E. will evaluate and respond to each request within the timeframes required by applicable data protection laws.

Information for California Residents

If you reside in the State of California, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with specific rights regarding how your personal data is collected, used, and shared.

Papa Story does not sell or share your personal information for advertising or marketing purposes. However, in the course of operating our app and website, we may collect and process certain limited categories of information as described below:

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Categories of Personal Information Collected

  • Identifiers: such as your name, email address, and year of birth (for age verification).

  • Account Information: such as your username and subscription details.

  • Device and Usage Data: such as app activity logs, crash reports, and analytics for performance improvements.

  • Geolocation (approximate): based on general region or country, for app store compliance and localization.

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Sources of Information

This information is collected directly from you when you create an account, manage your subscription, or contact us through our app or website (www.papastoryapp.com). We may also collect limited technical data automatically through service providers such as Firebase and Wix, which support hosting, analytics, and app performance.

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Purpose of Collection

We collect this information solely for the following purposes:

  • Providing and maintaining your user account and subscription.

  • Improving user experience and app functionality.

  • Ensuring system performance, fraud prevention, and security.

  • Responding to customer support requests or legal obligations.

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Your Rights

Under the CCPA/CPRA, California residents have the right to:

  • Request access to the personal data collected about them.

  • Request correction or deletion of their data.

  • Request information on how and why data is collected.

  • Opt out of any future “sale” or “sharing” of data (though Papa Story does not engage in either).

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To exercise these rights, you can contact us via email at info@papastoryapp.com. We will verify your identity and respond within the legally required time period.

Data Controller and Contact Information

Company Name: Hanutech Labs International F.Z.E.
Business Activity: Software Publishing
Jurisdiction: Ajman Free Zone, United Arab Emirates
E-mail: info@papastoryapp.com
Website: www.papastoryapp.com
Registered Address: Ajman Free Zone, Ajman, United Arab Emirates

Privacy Notice

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